The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving 383: How to handle a "horrible" client (Strategy Skills classics)
7 snips
Sep 25, 2023 Learn how to handle difficult clients with respect and professionalism. Explore the impact of the Broken Windows theory on client relationships. Maintain a positive mindset and avoid judgment for success in the consulting industry. Discover strategies for navigating difficult client relationships and building trust.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 2min
The Broken Windows Theory and How It Applies to Handling Clients
02:03 • 2min
Maintaining Professionalism and Respect Towards Clients
03:45 • 4min
Handling Difficult Clients with Respect and Integrity
08:03 • 4min
Navigating Difficult Client Relationships
12:06 • 2min