
383: How to handle a "horrible" client (Strategy Skills classics)
The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
00:00
Handling Difficult Clients with Respect and Integrity
The importance of not disparaging difficult clients and the need to show respect and value for them, as shared through personal experiences and emphasizing the creation of a toxic culture if judgment on clients is passed.
Transcript
Play full episode