383: How to handle a "horrible" client (Strategy Skills classics)
The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
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Maintaining Professionalism and Respect Towards Clients
This chapter emphasizes the importance of using respectful language and avoiding judgment when discussing clients. It highlights how negative thoughts can impact work quality and client relationships, and encourages an appreciative attitude towards clients for success in the consulting industry.
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