
Inside the Strategy Room
251. Driving transformational behavior change at scale
May 15, 2025
In this enlightening discussion, guests Rajesh Krishnan, a Senior Partner at McKinsey specializing in transformational performance improvements, Tiffany Vogel, a Partner focused on change management in financial institutions, and Matthew Schrimper, an Associate Partner with expertise in large-scale transformations, unravel the complexities of organizational change. They tackle common pitfalls, emphasize the role of culture in strategy, and advocate for deep engagement from leaders and employees to drive successful transformations. Their insights highlight the necessity of clear communication and concrete actions for lasting impact.
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Quick takeaways
- Investing in organizational health and engaging all employees in transformation can lead to significant financial gains, emphasizing the need for a bold vision.
- Mobilizing line leaders by addressing their concerns and linking transformation benefits to their interests fosters ownership, enthusiasm, and accountability in the process.
Deep dives
Maximizing Organizational Effectiveness for Value Creation
Investing in organizational health significantly boosts a company's effectiveness and shareholder value. Research indicates that organizations that improved their effectiveness benchmark yielded excess returns over shareholders. This improvement requires a radical commitment to transformative aspirations rather than incremental changes, ensuring that all employees engage in the transformation. Successful companies encourage contributions from every level, leading to substantial financial achievements, such as one organization that saved $50,000 monthly by allowing frontline employees to suggest changes.