Inside the Strategy Room 251. Driving transformational behavior change at scale
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May 15, 2025 In this enlightening discussion, guests Rajesh Krishnan, a Senior Partner at McKinsey specializing in transformational performance improvements, Tiffany Vogel, a Partner focused on change management in financial institutions, and Matthew Schrimper, an Associate Partner with expertise in large-scale transformations, unravel the complexities of organizational change. They tackle common pitfalls, emphasize the role of culture in strategy, and advocate for deep engagement from leaders and employees to drive successful transformations. Their insights highlight the necessity of clear communication and concrete actions for lasting impact.
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Organizational Effectiveness Drives Value
- Improving organizational effectiveness directly drives shareholder value and creates competitive advantage.
- Every incremental step in organizational health leads to excess returns for shareholders and stakeholders.
Why Most Transformations Fail
- Only about 30% of large-scale change efforts fully achieve their goals.
- Failures often arise from lack of bold aspiration, insufficient organizational mobilization, and failure to embed changes systemically.
Frontline Insight Saves Millions
- A frontline worker at a global manufacturer improved packaging efficiency, saving $50,000 monthly.
- Engaging every employee to drive improvements unlocks widespread organizational benefits.