AI Snips
Chapters
Transcript
Episode notes
Exceptional Service
- John Miller was impressed by a waiter whose manager went above and beyond.
- The manager empowered the waiter to get a specific soda from another store.
Personal Accountability
- The core message of QBQ! is taking responsibility and impacting what you can control.
- Avoid projecting blame onto others, focusing on personal accountability.
Focus on Action
- Ask "What can I do?" to improve situations, instead of blaming others.
- Focus on action and solutions rather than dwelling on external factors.