Troubleshooting Agile Monitoring and Intervening Through Pairing/Mobbing - Dragan Stepanović Part I
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Mar 2, 2022 Dragan Stepanović, an expert in socio-emotional technical systems, shares valuable insights into improving team dynamics. He discusses the critical role of emotions in workplace systems, arguing that emotional engagement often trumps rational behavior. Dragan emphasizes the need for organizations to address emotional dynamics for meaningful interventions. He also highlights how mob programming fosters psychological safety and collaboration, encouraging vulnerability among team members to boost productivity.
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Socio-Emotional Technical Systems
- Dragan Stepanović's concept of "socio-emotional technical systems" adds an emotional layer to traditional socio-technical systems.
- This highlights the impact of work on individuals' emotional states and the valuable feedback these emotions provide.
Intervention vs. Monitoring
- Treat emotions as valuable system signals, not individual problems.
- Focus on changing systemic intervention points instead of addressing individual emotions directly.
Bathtub Analogy
- Dragan Stepanović uses a bathtub analogy to explain intervention and monitoring points.
- The tap is the intervention point, while the showerhead is the monitoring point.