HBR IdeaCast

Let’s Redefine the Role of Manager

Apr 26, 2022

Lynda Gratton, a London Business School professor and founder of HSM, explores the evolving challenges facing managers today. She discusses the overwhelming demands on leaders due to rapid change and suggests solutions like training managers to prioritize people skills and outsourcing mundane tasks. Gratton also highlights innovative management structures, like Telstra's distinct separation of oversight and talent development roles. The conversation underscores the importance of empathy and genuine support in fostering employee engagement and well-being.

24:25

Creator website

Episode guests

Lynda Gratton

Highlights

AI Chapters

Episode notes

The Leader of Work and the Leader of People

01:26

Performance Coaching - It's Not Just About Learning New Skills

01:26

The Importance of Middle Managers

01:14

Intro

2min

The Evolution of Managerial Roles

12min

Innovative Split in Management Roles at Telstra

3min

Redefining Managerial Roles in a New Era

3min

Rethinking Managerial Roles

6min

The Impact of Manager Engagement on Employee Well-Being

3min

Most managers today are overwhelmed. Thanks to rapid technological change, flattening hierarchies, agile work, and new attitudes about talent, they have to do more than ever. Lynda Gratton, professor at London Business School and the founder of HSM, points to a few ways we can solve the problem: by training bosses to be people leaders, outsourcing some of their mundane management tasks, and even splitting the role so some oversee work and others focus on talent development. Gratton is the author of the book Redesigning Work and coauthor along with Diane Gherson of the HBR article “Managers Can’t Do It All.”

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