FT correspondents discuss the future of social media, including the transformation of platforms into shopping malls, the rise of TikTok and professional content creators, the cycle of new social media platforms, emerging trends like virtual reality and AI, the influence of AI and the metaverse, and the evolution of social media from simple photo sharing to fragmented platforms.
Social media platforms are transforming into marketplaces, leading to a decrease in authentic interactions and a rise in professional content creators.
Community-led platforms are growing in popularity as users seek smaller networks that foster genuine connections and conversations among individuals.
Deep dives
The Shift from Social to Shopping on Social Media Platforms
Social media platforms such as Instagram and TikTok have transformed into marketplaces and shopping malls. This has led to a decrease in authentic interactions and a rise in professional content creators. TikTok, especially, has become a dominant app, challenging Facebook and Instagram. These platforms now focus on generating revenue through advertising and e-commerce. TikTok has even introduced a marketplace feature, allowing users to buy products directly on the app. However, the adoption of social media as a marketplace has been slower in Western markets compared to Asia, where live streaming and purchasing products through social media is more common.
The Rise of Community-Led Platforms
In response to the focus on content creators and the decrease in social interactions on mainstream platforms, community-led platforms such as Roblox, Reddit, and Discord are gaining popularity. These platforms create spaces for users to connect with like-minded individuals based on shared interests or themes. While mainstream platforms still dominate, there is a growing demand for smaller networks that foster genuine connections and conversations among individuals.
The Uncertain Future: Virtual Reality, Artificial Intelligence, and Changing Social Dynamics
The future of social media is uncertain and could be shaped by virtual reality (VR) and artificial intelligence (AI). VR experiences, like the one envisioned by Meta's metaverse, might offer a transformational shift in how people socialize online. However, the widespread adoption of VR headsets and avatars remains in question. AI, particularly generative AI, is already impacting social media platforms, with companies like Snap and Discord experimenting with chatbots. AI's influence may disrupt the social media landscape, raising concerns about trust and distinguishing between real users and bots. Social media's future might involve a succession of platforms rising and falling, with users constantly seeking fresh experiences and networks.
In the final episode of this Tech Tonic season, FT correspondents weigh in on the trends that will determine the future of social media. From Meta’s Threads to artificial intelligence, we ask how platforms will look and feel in years to come. The FT’s deputy Lex editor, host Elaine Moore, speaks with social media reporter Cristina Criddle, global technology correspondent Tim Bradshaw and San Francisco-based tech reporter Hannah Murphy. Plus, we hear from Evan Henshaw-Plath, one of the creators of Twitter.
Presented by Elaine Moore. Produced by Edwin Lane and Josh Gabert-Doyon, executive producer is Manuela Saragosa. Sound design by Breen Turner and Samantha Giovinco. Original music by Metaphor Music. The FT’s head of audio is Cheryl Brumley.