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Moonshots Podcast: Superstar mindsets and success habits
Angela Ahrendts - Apple
Jul 9, 2018
Angela Ahrendts, Head of Retail at Apple, discusses her successful career at Burberry and her transition to Apple. She shares her approach to innovation, the transformation of the retail experience at Apple, and the power of effective listening. She also emphasizes the importance of assembling passionate and united teams for delivering an enriching customer experience.
01:07:55
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Quick takeaways
- Apple's unique retail model integrates analog and digital experiences, outperforming the industry in sales per square foot.
- Listening and thoughtfulness are crucial in leadership; silence and deep understanding drive innovative solutions.
Deep dives
The Vision: Transforming Apple Retail into Town Squares
Angela Ahrendts has spearheaded the transformation of Apple retail stores into town squares, creating a community hub where the best of Apple comes together. By integrating analog and digital experiences, Apple has created a unique retail model that outperforms the industry in sales per square foot.
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