Introverts: Can Quiet Voices Conquer The Corporate World?

First published in 1936, 'How to Win Friends and Influence People' by Dale Carnegie is a timeless guide to improving interpersonal skills. The book is divided into four main sections: Six Ways to Make People Like You, Twelve Ways to Win People to Your Way of Thinking, and Nine Ways to Change People Without Giving Offense or Arousing Resentment. Carnegie's principles emphasize the importance of genuine interest in others, active listening, and avoiding criticism and argument. The book offers practical advice on how to build strong relationships, communicate effectively, and influence others by aligning their self-interest with yours. It has been a cornerstone of personal development and business success for generations.

In 'Quiet', Susan Cain presents a comprehensive argument that modern Western culture misunderstands and undervalues the traits and capabilities of introverted people. She charts the rise of the 'Extrovert Ideal' and explores how it permeates various aspects of society, including workplaces, schools, and social interactions. Cain draws on research from biology, psychology, neuroscience, and evolution to demonstrate that introversion is common, normal, and valuable. The book offers advice for introverts on functioning in an extrovert-dominated culture and advocates for changes to support and recognize the contributions of introverts. It also distinguishes between introversion, shyness, and anti-social behavior, and highlights the unique strengths of introverts, such as deep thinking, persistence, and excellent negotiation skills.