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The Bottom Line

Latest episodes

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Mar 13, 2025 • 15min

Decisions That Made Me: Alan French (Thomas Cook, CEO)

When high street travel firm Thomas Cook collapsed in 2019, it triggered the biggest ever peacetime repatriation, with 150,000 holidaymakers needing to be brought home. Alan French was the Group Strategy and Technology director at the time and had to preside over the disaster. Despite that, he was determined to revive the company and the next year relaunched Thomas Cook as a digital only brand. The travel executive talks to Evan Davis about how he managed to turn his fortunes around and resurrect the Thomas Cook name.Production team: Producer: Drew Hyndman Editor: Matt Willis Sound: John Scott Production co-ordinator: Katie Morrison
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Mar 6, 2025 • 35min

Running a Business: The Bottom Line Answers Your Questions

How would you invest £100k? Do entrepreneurs have super-human levels of optimism? How can you keep ownership of a great idea? In a first for The Bottom Line, Evan Davis puts questions like these - sent in by listeners - to a panel of business experts.Evan is joined by: Sir Kenneth Olisa - chairman, Restoration Partners, and formerly founder and CEO, Interregnum; Richard Farleigh - angel investor and former Dragon's Den 'dragon'; Jessica Spungin - adjunct professor of strategy and entrepreneurship, London Business School.Production team: Producers: Simon Tulett and Eleanor Harrison-Dengate Sound: Rod Farquhar Production Coordinator: Katie Morrison Editor: Matt Willis
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Feb 27, 2025 • 29min

Self-checkouts: Have Shops Reached Peak Self-Scan?

Self-checkouts have become a staple in supermarkets, fast food chains and other shops, but now some companies are reconsidering their use. Evan Davis explores the technology's role in the retail landscape and asks whether we’ve reached peak self-checkout, or if they’re just a step on the way to an even more digitised shopping future. With insights from industry leaders and experts, he examines the economics behind un-manned tills, generational differences in consumer acceptance, and their links to a recent rise in shoplifting. Plus, is automation actually making our lives easier, and what's lost if the personal touch disappears from shopping?Guests: Julian Metcalfe, founder, Itsu; Robert Elsey, chief digital and information officer, Co-op Natalie Berg, retail analyst and host of the Retail Disrupted podcastPresenter: Evan Davis Producers: Simon Tulett and Eleanor Harrison-Dengate Sound: Rod Farquhar Production Coordinator: Katie Morrison Editor: Matt Willis
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Feb 20, 2025 • 37min

London's Stock Exchange: why aren't companies listing in Britain anymore?

Julia Hoggett, Chief Executive of the London Stock Exchange, and Charles Hall, Head of Research at Peel Hunt, delve into why companies are increasingly opting for U.S. listings. They discuss the decline in UK IPOs, global market dynamics, and tax revenue impacts on the UK economy. The duo also explores the role of executive pay in attracting companies and the need for a robust domestic investment culture. With an eye on regulatory reforms, they share insights into how the UK could become a more appealing growth hub for businesses.
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Feb 13, 2025 • 33min

Repairs: How Can Businesses Make Money From Fixing Things?

With the success of the BBC programme The Repair Shop, Evan Davis examines the business opportunities of companies which offer to repair things from clothes through to electronics. Is it easier to try and fix something yourself or pay for it to be done professionally? Do we still have the skills that previous generations had to do even relatively simple things like sewing on buttons? With Kyle Wiens, CEO of Ifixit, Katharine Beacham, Head of Sustainability, Clothing & Home at Marks and Spencer and upholstery repair expert and Repair Shop presenter Sonnaz Nooranvary.
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Feb 6, 2025 • 30min

DEI: Are Businesses Dumping Workplace Diversity?

Major US businesses have begun ditching or scaling back their diversity initiatives. Will UK firms be next? Evan Davis is joined by three guests who specialise on diversity, equity and inclusion (DEI) schemes, as well as environmental and sustainability issues. Do they see signs of UK companies shifting their stance? And to what extent is the DEI industry - and their jobs - under threat? Guests: Daniel Fellows, General Manager of Diversio UK and EU Erinch Sahan, busines and enterprise lead at Doughnut Economics Action Lab Chris Turner, Executive Director of B Lab UK Production team Producers: Farhana Haider, Simon Tulett and Eleanor Harrison-Dengate Sound: James Beard Production Coordinator: Katie Morrison Editor: Matt Willis
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Jan 30, 2025 • 35min

Robots On the Doorstep: Is This The Future Of Food Delivery?

Evan Davis talks to the Estonian Ahti Heinla, co-founder of robot delivery firm Starship Technologies, which is hoping to expand across the UK. Evan hears about Ahti's early life in Estonia, how he competed in a Nasa competition, the start of the delivery system in Milton Keynes and how he thinks robot deliveries will grow in the future in Britain and worldwide.
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Jan 23, 2025 • 35min

Unbossing: Can We Work Without Managers?

Can businesses operate without managers? It's an idea Amazon, Meta and Citigroup are exploring. Evan hears from the leaders of three companies who've already tried working that way, but with varying degrees of success.Guests: Chris May: Founder of Mayden Hazel Brown: CEO of Cornerstone Luke Kyte: Operations Director of ReddicoPresenter: Evan Davis Producers: Nick Holland and Bob Howard Sound: James Beard Production Coordinator: Katie Morrison Editor: Matt Willis
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Jan 16, 2025 • 47min

A Four Day Week: Less Work for More People?

Evan Davis explores if working the traditional five day week could be replaced by working four, eight hour days. Could working more efficiently benefit employees and bosses? With Joe Ryle, director of the 4 Day Week Campaign, Claire Daniels, CEO of Trio Media and Jen Thompson, managing director of the Crate Brewery.
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Jan 12, 2025 • 14min

Decisions That Made Me: Sir John Hegarty (The Garage Soho, Founder)

The advertising exec behind some of the most successful adverts of recent decades shares some of the decisions that have influenced his career, including an early decision to accept a lower salary and instead pursue and opportunity that would bring him more opportunities. Sir John would go out to co-found successful agencies Bartle Bogle Hegarty, and Saatchi and Saatchi. Today, Sir John says he shuns five year plans, instead focusing on 'five minute plans' and says he tries to make each day as interesting as it can be. Production team: Producer: Drew Hyndman Editor: Matt Willis Sound: Rod Farquhar Production co-ordinator: Katie Morrison

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