Books of Titans Podcast Never Split the Difference by Chris Voss
Jan 11, 2019
Author Chris Voss challenges conventional negotiation wisdom in 'Never Split the Difference' and emphasizes the importance of listening and empathy. The podcast discusses his unconventional approach to negotiating the price of a car and the power of getting someone to say 'that's right'. It also highlights the enjoyable and informative nature of the book.
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 4min
Challenging Conventional Wisdom in Negotiation
03:53 • 12min
Negotiating the Price of a Toyota Forerunner in 'Never Split the Difference'
15:42 • 4min
The Power of 'That's Right' and Importance of Listening in Negotiations
20:01 • 3min
Exploring the Book 'Never Split the Difference' by Chris Voss
22:45 • 4min