KQED's Forum

California's 'Click to Cancel' Law Targets Unwanted Subscriptions

Oct 4, 2024
Guest
Neale Mahoney
Guest
Pilar Schiavo
Pilar Schiavo, Assemblymember for California's District 40 and sponsor of the 'Click to Cancel' law, joins economist Neale Mahoney from Stanford University. They discuss the overwhelming number of subscriptions consumers face today, with many paying for services they rarely use. The new law aims to streamline cancellation processes, reducing hurdles created by companies. They explore consumer frustrations, the need for transparency, and how the legislation could reshape the subscription economy, empowering Californians to take control of their finances.
Ask episode
Chapters
Transcript
Episode notes
1
Intro
00:00 • 2min
2
Simplifying Subscription Cancellations
02:28 • 7min
3
The Subscription Economy: Rise and Regulation
09:09 • 7min
4
Navigating Subscription Cancellations
16:11 • 16min
5
Navigating Subscription Services
32:03 • 11min
6
Navigating Subscription Struggles
42:38 • 11min
7
California's Consumer Protection: The Click to Cancel Law Explained
53:50 • 2min