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Build a Better Agency Podcast

EP 466: Building relationships that attract right-fit clients to you with Matthew Kimberley

Sep 9, 2024
Matthew Kimberley, an expert in helping agency owners find right-fit clients, shares insights on building authentic relationships aligned with agency values. He introduces the 'Red Velvet Rope Policy' to clearly define ideal clients. Kimberley emphasizes the importance of nurturing relationships and maintaining trust in client interactions. The discussion includes strategies to avoid lowering standards for tough times, ensuring agency owners can focus on clients who truly excite them while fostering connections that drive sustainable growth.
51:31

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Building relationships aligned with agency values is essential for identifying and attracting right-fit clients who contribute to long-term success.
  • The Red Velvet Rope Policy encourages agencies to be selective, promoting a client base that enhances productivity and aligns with agency mission and vision.

Deep dives

Emphasizing the Importance of Relational Sales

Relational sales are crucial for agencies as they sell intangible services rather than physical products. Understanding the ideal client is essential for building trust and fostering long-term relationships that lead to repeat business and referrals. By focusing on the characteristics that make a client the right fit, agencies can create a client base that contributes to their growth and success. This approach also ensures that the service provider is able to do their best work, which in turn showcases the value of their services.

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