The Practice Marketing Podcast
How I Grew My Clinic From 1 to 7 Locations with Raj Suppiah
Sep 19, 2023
Raj Suppiah, Toronto-based physiotherapist, shares his journey of growing his clinic from 1 to 7 locations. Topics covered include transitioning from treating patients to working on the business, identifying opportunities for staff retention, building systems for success, and the importance of working less to innovate more.
47:23
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Quick takeaways
- Building efficient processes and a strong team is crucial for scaling a clinic and opening new locations.
- Transitioning from therapist to business owner requires embracing uncertainty, delegating tasks, and focusing on strategic growth.
Deep dives
Importance of Building Systems and Structures in Practice Growth
Building systems, operations, and structures in place is crucial for practice growth. By establishing efficient processes and clear roles, the clinic can function smoothly, even when the owner is not directly involved. This allows for scalability and the ability to open new locations without overwhelming the existing team. Hiring the right people, delegating tasks, and relying on trusted vendors or consultants for specialized tasks are key strategies in building a strong team and fostering growth.
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