Get Paid with Manny Medina

S2E31: Behind the code: meet our engineers

10 snips
Dec 19, 2025
In an insightful conversation, the engineering team discusses the realities of building an AI agent company. They share how customer feedback drives product evolution, including unexpected challenges once agents hit production. The team explores debate over risk-taking in innovation and the importance of decision ownership. They also reveal the psychology of credits in feature adoption, strategies for predictable billing, and innovations like self-serve onboarding. The behind-the-scenes insights provide a unique perspective on navigating the complexities of AI development.
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INSIGHT

Founders Lose Pure Autonomy With Scale

  • Founders rarely run things entirely on their own terms once they raise money or hire a team.
  • Manny Medina notes that fewer external constraints give more freedom to take principled long-term bets.
INSIGHT

Agents As A Survival Play

  • Moving to agents can be a bold survival pivot for companies facing irrelevance.
  • Competing responses include doubling down on scale or merging, but both reflect different principle-based bets.
ADVICE

Let Owners Make Risky Calls

  • Give decision ownership to the person who must live with the outcome.
  • Other Speaker says this reduces poor directives and forces better thought-through choices.
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