Performance Matters | A 5 Moments of Need® Podcast Series The Strategic Side of Workflow Learning
Jun 20, 2023
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Carol Stroud's Journey to 5 Moments of Need
- Carol Stroud's background is in instructional design and e-learning, but she found traditional methods lacking for corporate settings.
- The 5 Moments of Need methodology resonated because it focuses on supporting workflows, not just imparting knowledge.
Strategic Capability in Workflow Learning
- The strategic side of workflow learning involves partnering with the business and understanding their needs.
- It's about being a change agent and impacting the entire organization, not just delivering tactical training.
Workflow as a Pivot for Business Partnership
- Pivoting on workflow changes the business partnership dynamic significantly.
- Instead of being order-takers, L&D becomes a strategic partner by understanding and supporting the business's core processes.