

EP 04: Culture is King FT. Howard Farran
20 snips Nov 25, 2020
Howard Farran, the dynamic Founder and CEO of Farran Media, dives into the importance of workplace culture in the dental field. He discusses how a patient-centric approach can set practices apart from Dental Service Organizations. Listeners learn why soft skills sometimes overshadow technical skills for effective leadership. The conversation also highlights strategies to attract and retain millennial employees by cultivating a positive work environment. With insights on trust, adaptability, and transparency, this discussion is a must for anyone looking to enhance their practice.
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Falcons Super Bowl Loss
- Jay Geier attended the Super Bowl where the Atlanta Falcons lost after a significant lead.
- He relates this to the beginning of a losing culture.
Culture Definition
- Every business has a culture, whether intentional or default.
- Culture is what your employees think of you, the dentist-owner.
Own Your Culture
- Take ownership of your practice's culture.
- Acknowledge that you are in charge of the culture, regardless of your actions.