Building a Millennial-Friendly Dental Culture

This chapter examines the critical challenge of retaining millennial employees in the dental industry, focusing on the perception of Dental Service Organizations (DSOs) and the trend of job-hopping. It emphasizes the necessity of creating a positive office culture, investing in employee development over expensive technology, and maintaining a patient-centric approach for lasting success. By prioritizing training and team engagement, dental practices can foster an energized environment that resonates with millennials and enhances retention.