Career Transition and Knowledge Management

The speaker shares an unusual career shift from law to analytics, highlighting the intellectual stimulation law provided but expressing a desire for creativity. This transition led to a passion for knowledge management (KM) during the late 1990s, a time when professionals without formal qualifications could contribute to the field. As the head of KM for CSE Scandinavia, the speaker focused on fostering connections among people rather than just capturing information. This approach set the foundation for understanding how knowledge flows within organizations and the importance of social network analysis.