Cai Kjaer, CEO and Co-founder of Swoop Analytics, shares his intriguing journey from tax law to digital analytics. He discusses the crucial role of social interactions in knowledge management and the impact of AI on enhancing productivity. Cai emphasizes the need for simplicity in software design and explores the balance between explicit knowledge and fostering connections. With insights from his experiences, he highlights the transformative role of AI in organizational collaboration, showcasing innovations like the AI bot Dr. Swoop.