

468: Jack Schafer | Getting People to Reveal the Truth Part Two
Feb 11, 2021
Jack Schafer, a retired FBI special agent and current professor, shares fascinating insights on elicitation versus interrogation. He reveals how FBI techniques can be applied to everyday situations like negotiating salaries or determining if your teen is partying. Listeners learn about three key signals for building trust, how presumptive statements can trick us into revealing secrets, and the power of using a third-party perspective to understand hidden thoughts. His blend of humor and expertise makes this discussion both enlightening and entertaining.
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Elicitation vs. Confrontation
- Elicit the truth before people articulate a lie, making it harder for them to backtrack due to the principle of consistency.
- Create a comfortable environment for open communication.
Status Demotion
- Use status demotion to provoke a reaction and elicit information.
- Point out flaws or compare someone unfavorably to motivate them to defend themselves.
Clerk's Password
- FBI agents used elicitation to get a store clerk's password by building rapport and making her feel comfortable.
- They repeatedly got her password even after she changed it, highlighting the effectiveness of elicitation.