Negotiate Anything

Why Deep Listening Is the Most Persuasive Thing You Can Do

11 snips
Jul 3, 2025
Emily Kasriel, an award-winning BBC journalist and executive coach, shares insights from her transformative eight-step framework for deep listening. She reveals why true listening can change perspectives far more than loud arguments ever could. Discover how to defuse defensiveness with a simple question and the neuroscience behind conversational breakdowns. Kasriel highlights how deep listening can cultivate collaboration in disagreements, turning friction into meaningful connections and making you a more persuasive communicator.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
INSIGHT

Common Listening Mistakes

  • We often mistake 'listening' for waiting to speak and interrupting or offering quick solutions.
  • Genuine listening makes people feel heard, connected, and opens up deeper communication.
INSIGHT

Deep Listening Lowers Defenses

  • When people feel truly heard, they feel safer to express themselves and more understood.
  • Deep listening helps others re-examine their attitudes, lowering defenses and opening them to your perspective.
INSIGHT

Emotional Brain Triggers Defensiveness

  • Our limbic system treats opposing viewpoints as threats, triggering defensiveness.
  • Interrupting often stems from this threat response rather than a genuine need to clarify.
Get the Snipd Podcast app to discover more snips from this episode
Get the app