AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Modern Wisdom
#669 - Scott Walker - A Hostage Negotiator’s Hacks To Master Communication
Aug 19, 2023
Scott Walker, a former Scotland Yard detective and world-renowned hostage negotiator, shares invaluable insights from his 300+ cases. He discusses essential negotiation techniques, including how to set the right tone with strategic questions. Scott emphasizes mastering empathy and active listening to effectively deal with difficult individuals. He also provides tips for managing nerves in high-pressure situations and highlights common pitfalls in negotiations, ensuring you leave with practical hacks to enhance your communication skills.
52:05
Episode guests
AI Summary
Highlights
AI Chapters
Episode notes
Podcast summary created with Snipd AI
Quick takeaways
- Active listening, empathy, and understanding the other person's perspective are key to successful negotiation.
- Maintaining composure in high-pressure situations is crucial for making rational decisions and defusing tense situations.
Deep dives
Keys to Successful Negotiation
The key to successful negotiation lies in active listening, empathy, and understanding the other person's perspective. It is important to ask open-ended questions to uncover the needs and desires of the other party. Preparation is crucial, including identifying potential challenges and objections ahead of time. It is also essential to manage emotions and maintain composure throughout the negotiation process. Focusing on building rapport and trust, rather than imposing unsolicited advice, is vital to fostering a cooperative environment for effective negotiation.
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode