AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Mastering Negotiation and Emotional Awareness
This chapter explores the art of negotiation and the critical role of preparation in high-stakes conversations. It introduces techniques for managing emotions and fostering effective communication, including a three-step method for handling stressful discussions. Emphasizing the importance of empathy and active listening, the chapter provides insights into enhancing interpersonal interactions for better negotiation outcomes.