In Their Own Words

The Myth of Segmented Success: Boosting Lean with Deming (Part 2)

16 snips
Sep 16, 2024
Join Jacob Stoller, a Shingo Prize-winning author known for his insights on Lean management, as he unpacks the myth of segmented success. He discusses the pitfalls of traditional corporate structures, highlighting how competition between departments can harm overall success. Stoller shares a compelling case study illustrating the benefits of collaboration over individual quotas. He emphasizes the need for joy in work, how integrated management can enhance creativity, and the importance of unlearning outdated practices to foster a more cohesive and productive environment.
Ask episode
AI Snips
Chapters
Books
Transcript
Episode notes
ANECDOTE

The CEO's Nameplate

  • Rich Sheridan's eight-year-old granddaughter questioned why he, as CEO, didn't have a nameplate on his desk.
  • This highlighted the ingrained belief in hierarchical structures even at a young age.
INSIGHT

Deming's Pyramid Critique

  • Dr. Deming criticized the traditional organizational pyramid for prioritizing pleasing bosses over customers.
  • He argued that this structure destroys systems by misaligning incentives.
INSIGHT

Unlearning Pyramid Thinking

  • Unlearning ingrained management beliefs can be challenging, as highlighted by the eight-year-old's pyramid perception.
  • This reinforces the need for continuous learning and adaptation.
Get the Snipd Podcast app to discover more snips from this episode
Get the app