Radical Candor: Communication at Work Andrew Palmer: How to Lead Without Losing Your Mind 7 | 26
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Jun 25, 2025 
In a lively discussion, Andrew Palmer, a columnist for The Economist and host of the Boss Class podcast, shares insights on the challenges of modern leadership. He highlights how many are thrust into management roles without adequate training and the common pitfalls they face. Andrew dives into the myth of the 'natural leader', the vital need for clear communication, and the underrated power of writing things down. With humor and practical strategies, he emphasizes fostering a positive culture and rethinking feedback dynamics to support thriving workplaces.
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Managers Need Practical Training
- Many managers get no training and are promoted without desire or aptitude for management.
- Providing practical advice helps people become better bosses and manage effectively.
Management Is Poetry and Prose
- Management is a mix of poetry and prose: inspiring vision and setting processes.
- Effective managers handle both the human motivation and the organizational rhythm simultaneously.
Solicit Feedback First
- Start feedback by soliciting criticism to normalize difficult conversations.
- Regularly request feedback rather than only giving feedback during crises.
