The ROI on Accessibility: How Investing in Accessibility Benefits Everybody | Mike Hess
Oct 29, 2024
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In this discussion, Mike Hess, a blind tech veteran and founder of the Blind Institute of Technology, tackles the stigma surrounding disabilities in the workplace. He shares insights on the economic potential of hiring disabled professionals and how organizations can benefit from inclusive practices. Mike highlights the transformative role of technology in enhancing accessibility and bridging the employment gap. He also emphasizes the importance of valuing individuals for their skills rather than their disabilities, advocating for a cultural shift towards inclusivity.
Mike Hess emphasizes that investment in accessibility not only assists disabled professionals but also unlocks substantial economic opportunities for all businesses.
The podcast addresses the widespread misconceptions surrounding disabled employees, underscoring the importance of reshaping corporate perceptions to foster an inclusive workforce.
Deep dives
The Blind Institute of Technology's Mission
The Blind Institute of Technology (BIT) is focused on improving employment opportunities for professionals with disabilities, particularly those who are blind or visually impaired. Founded by Mike Hess, who experienced being the 'token blind guy' in corporate settings, BIT aims to bridge the gap between skilled disabled professionals and thriving job positions that match their abilities. Their initiatives include workforce development programs and partnerships that promote diversity, equity, and accessibility within organizations. By acknowledging the untapped potential within the disabled community, BIT reinforces the idea that these professionals can greatly contribute to the business culture and success.
The Economic Case for Accessibility
Investing in accessible technology is presented as a financially sound decision, as it requires less than an additional 3% effort to make technology accessible while tapping into a market worth trillions of dollars. Businesses that fail to recognize the benefits of digital equity miss out on significant opportunities for revenue and growth. The discussion highlights how organizations like Apple and Salesforce have prioritized accessibility in their product design, not only benefiting disabled consumers but also enhancing overall user experience for everyone. This approach aligns with the broader trend for companies to understand and meet their consumer's diverse needs, leading to a loyal customer base and increased profit.
Challenges of Unemployment and Underemployment
The unemployment and underemployment rates for professionals with disabilities are alarmingly high, with statistics indicating that 70-80% remain underemployed. These figures are exacerbated by misconceptions about the capabilities of disabled employees, who are often perceived through the lens of stigma and low expectations. By discussing these myths, the conversation encourages a shift in how employers view and interact with candidates who have disabilities, fostering a culture of inclusion. It's essential for companies to recognize the skills these individuals possess and the resilience they bring to the workplace.
The Role of Technology and AI in Inclusivity
Accessible technology serves as a critical equalizer, allowing for greater participation from disabled professionals in the workforce. Innovations in AI, like improved image description capabilities, enhance the experience for individuals with visual impairments, enabling effective interaction with digital content. The potential for these technologies to improve the workplace experience and decision-making processes is significant, especially in environments where collaboration and data analysis are key. The ongoing dialogue around assistive technologies not only promotes inclusivity but also underscores the importance of evolving workplace practices to embrace diversity.
After 20 years of managing multimillion-dollar projects for Fortune 500 companies, Mike Hess faced a troubling reality: he was often labeled as the "token blind guy." Despite developing invaluable skills through his blindness, he was disturbed by the high unemployment rates among fellow disabled professionals. Determined to break down corporate stigma, he founded the Blind Institute of Technology. Now, Mike is showing organizations how to access the unmatched potential of disabled professionals, bridging the gap between talent and opportunity.
Mike Hess is the Founder and Executive Director at the Blind Institute of Technology (BIT), a non-profit dedicated to improving employment opportunities for professionals with disabilities through accessible technology and inclusive hiring practices.
In this episode, Dart and Mike discuss: - The Blind Institute of Technology - Inclusive design and accessibility - Employment challenges for disabled professionals - Common misconceptions about disabilities in the workplace - The return on investment of hiring disabled employees - Bridging the digital divide and achieving digital equity - Generative AI for enhancing accessibility - Tackling social discomfort around disabilities - And other topics…
Mike Hess is the Founder and Executive Director at the Blind Institute of Technology (BIT), a non-profit dedicated to improving employment opportunities for professionals with disabilities through accessible technology and inclusive hiring practices. As a blind tech veteran with over two decades of experience managing 7-figure projects for Fortune 500 companies, Mike helps organizations build inclusive workplaces that capitalize on the strengths of disabled professionals. His initiatives at BIT include workforce development programs and partnerships that enhance diversity, equity, and accessibility.
Mike has been recognized in various media outlets and has received notable awards, including the 2017 Martin Luther King, Jr. Business Award and the 2019 GlobalMindED Inclusive Leader Award. His work with BIT has led to presentations at major tech conferences, and he co-hosts the podcast Choose Inclusion. Additionally, he developed EdgGuide, a system designed to enhance independent navigation in public spaces for blind and visually impaired individuals.
Work with Dart: Dart is the CEO and co-founder of the work design firm 11fold. Build work that makes employees feel alive, connected to their work, and focused on what’s most important to the business. Book a call at 11fold.com.
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