Rachel Botsman, an Oxford University professor and author of "How to Trust and Be Trusted," shares her insights on the critical role of trust in modern society. She discusses the complexities of trust, emphasizing how intuition can lead to poor judgments. Rachel reflects on personal experiences, illustrating the importance of trusting wisely in professional settings. She introduces the idea of the 'trust pause,' advocating for thoughtful decision-making. Listeners gain practical strategies for fostering and maintaining trust in their relationships.