Revisionist History How to Trust and Be Trusted with Rachel Botsman
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Jan 23, 2025 Rachel Botsman, an Oxford University professor and author of "How to Trust and Be Trusted," shares her insights on the critical role of trust in modern society. She discusses the complexities of trust, emphasizing how intuition can lead to poor judgments. Rachel reflects on personal experiences, illustrating the importance of trusting wisely in professional settings. She introduces the idea of the 'trust pause,' advocating for thoughtful decision-making. Listeners gain practical strategies for fostering and maintaining trust in their relationships.
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The Dodgy Nanny
- Rachel Botsman's parents hired a nanny, Doris, who seemed trustworthy but turned out to be a con artist.
- Doris stole, forged signatures, and was involved in a drug ring, highlighting the risk of poor trust decisions.
Trust as a Belief
- Trust is a belief about someone's behavior or an outcome, not just a feeling.
- It's about confident interaction with the unknown, like believing a remote worker will be productive without constant surveillance.
Trust Signals
- Trust decisions are influenced by "trust signals," clues we consciously or unconsciously use to assess trustworthiness.
- These signals can be anything from how someone speaks to their appearance, but we don't always interpret them correctly.
