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Supermanagers

Assessing for Fit, Onboarding for Impact: Transform New Hires into Revenue Drivers (with Maranda Dziekonski, SVP of Customer Success at Datasembly)

Nov 23, 2023
41:17
Snipd AI
Maranda Dziekonski, SVP of Customer Success at Datasembly, shares innovative approaches to onboarding and aligning new hires with company goals. She discusses assessing for cultural fit, fostering continuous learning, and transforming onboarding into a tool for business success. Practical advice and strategies for optimizing team performance are offered throughout the episode.
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Podcast summary created with Snipd AI

Quick takeaways

  • Viewing new employees through the same lens as new customers can revolutionize how companies integrate new team members
  • Building high-performance customer success teams requires team members to act like business owners of their portfolios

Deep dives

The Importance of Revenue Ownership in Leadership

Leaders should get comfortable with owning revenue and understanding its impact on organizations, both internally and for customers. As an organization's finance owner, it is crucial to prioritize mission-critical expenses, drive direct revenue, and protect future revenue.

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