

Strategies for Handling Client Objections - With Chris Do | Episode 312
Oct 16, 2024
This episode dives into the art of navigating client relationships with flexibility. Chris Do uses the metaphor of bamboo to highlight the balance between a creative’s vision and client demands. He shares real-life examples illustrating when to adapt and when to hold your ground. Effective communication strategies for managing client objections are discussed, emphasizing collaboration over a vendor mentality. Listeners are encouraged to engage and share their own challenging client experiences.
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Be Like Bamboo
- Be flexible and strong like bamboo in client relationships.
- Understand that you are in the service business, serving your client's needs.
Client's Role
- Clients provide you with the means to live and express your creativity.
- Adverse reactions to client requests damage relationships and reputations.
Clients Who Push
- Clients with good taste and understanding can push creatives to do their best work.
- Open-minded collaboration leads to fruitful, innovative results.