New Books in Sociology

When We Prioritize Data and Metrics, What Happens to Human Connections?

Oct 31, 2024
Allison Pugh, a Professor of Sociology at Johns Hopkins University and the 2024-25 Vice President of the American Sociological Association, discusses the essence of human connection in her research. She introduces the concept of 'connective labor' and the risks posed by data-driven workplace cultures. Pugh shares insights from various professionals about the emotional labor inherent in their roles. The conversation highlights the need for empathy and genuine interaction in fields like healthcare, urging us to value humane work in an increasingly automated society.
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