Inside the Strategy Room
171. The Committed Innovator: How Shopify approaches innovation
Aug 18, 2023
Harley Finkelstein, president of Shopify, discusses the entrepreneurial journey, the rise of Shopify as a platform for small merchants, creating an organizational model for innovation, and starting a new business called Firebelly T.
33:19
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Quick takeaways
- Multi-channel selling is crucial for successful brands, which Shopify emphasizes by providing solutions for current and future demands.
- Shopify's culture focuses on entrepreneurship and innovation, prioritizing hiring individuals with entrepreneurial backgrounds and exploring emerging technologies.
Deep dives
The Importance of Being Multi-Channel
Harley Finklstein, president of Shopify, highlights the significance of multi-channel selling. He emphasizes that successful brands today sell through various channels and are not limited to selling online only. Shopify aims to not only provide robust and world-class solutions for current needs but also anticipate future demands, such as AI-based commerce, Web 3, and augmented reality.
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