Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service How AI Can Keep Your Business Competitive and Meet Customer Demands with Rocky Ozaki
Dec 4, 2024
Rocky Ozaki, founder of Now of Work and a digital transformation expert, shares his insights on AI integration in service-based businesses. He emphasizes the necessity of adopting AI to stay competitive and streamline operations. The conversation covers practical strategies for balancing automation with personal interaction, enhancing customer trust. Rocky also discusses the importance of data quality for effective AI implementation and highlights future trends in AI that promise smarter decision-making and improved efficiency.
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Adopt AI Now
- Adopt AI to avoid falling behind competitors.
- The AI revolution is accelerating, and inaction increases the gap.
Late Adoption
- Late adopters eventually embrace new technologies, like Baby Boomers with Facebook.
- Initial hesitation doesn't negate eventual adoption driven by recognized value.
Meet Demands
- Adopt AI to meet rising customer and talent expectations.
- Becoming an employer and vendor of choice requires embracing technological advancements.