Startups For the Rest of Us Episode 591 | Acquiring and Scaling in a Crowded Space
Feb 22, 2022
Cody Duvall, an entrepreneur specializing in the competitive help desk and customer support market, shares his journey of acquiring and scaling the tool Keeping. He discusses the strategies he employed to launch in a crowded space, the nuances of his sales process, and the complexities of migrating customers. Duvall also highlights the importance of rewriting the codebase with an outsourced team and the challenges of achieving product-market fit, emphasizing how differentiation is crucial in such a saturated landscape.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 4min
Navigating the Help Desk Landscape
03:43 • 5min
Navigating Business Acquisitions in Startups
09:02 • 16min
Differentiation and Product Market Fit in Competitive Markets
25:01 • 3min
Navigating the Decision to Seek Investment: Financial and Emotional Insights
28:10 • 4min
The Vital Role of Community in Startup Success
31:50 • 3min