Nikonomics - The Economics of Small Business 221 - From W2 Employee to a $18M Pool Business with Malcolm Marshall
Aug 22, 2025
Malcolm Marshall, CEO of Poolology, shares his remarkable journey from VP of Finance at C4 Energy to leading an $18 million pool business in Central Texas. He discusses the surprising challenges of scaling, the realities of bootstrapping, and essential lessons on team building. Marshall dives into customer acquisition strategies, the importance of cash flow management, and the complexities of transitioning from a W-2 to entrepreneurship. He also reveals what he would focus on in a new business, especially with the rise of AI infrastructure.
AI Snips
Chapters
Transcript
Episode notes
Hire People Before Buying Customers
- Prioritize hiring strong people before spending on customers when bootstrapping with limited capital.
- Use grassroots lead acquisition and avoid large upfront customer spend early on.
Humble Route Purchase Sparked Poolology
- Malcolm and partner Michael bought a 43-account pool service route for about $90k to start Poolology.
- That small recurring revenue route became the springboard for building a larger service and construction business.
Scaling Finance Under Hypergrowth
- Rapid hypergrowth creates simultaneous demands across systems, operations, and finance.
- Malcolm learned to scale finance from one person to a 30-person team while revenue exploded.