Think Fast Talk Smart: Communication Techniques 21. Words Matter: How to Make Your Communication Inclusive
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Oct 9, 2020 Join Sarah Soule, Mortridge Professor at Stanford GSB, as she discusses how language can uphold or dismantle stereotypes. She shares insights on implementing effective diversity and inclusion programs, emphasizing the power of 'small wins.' Listeners will learn how biases in communication can impact perceptions of leaders and discover strategies to create more inclusive environments. Sarah also highlights the transformative impact of recent social movements on education and the emotional weight of communication in fostering engagement.
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Small Wins Approach to DEI
- Empower people to develop and pilot DEI innovations.
- Test their impact and share successful stories widely.
Bias in Case Studies
- Case studies often portray women and minority leaders stereotypically. This reinforces biases and limits diverse perspectives.
Mitigating Bias in Language
- Review written communications, like performance evaluations, with a DEI lens. Ensure feedback is consistent across genders and groups.