HBR On Leadership

How to Give Your Team the Feedback They Actually Need

88 snips
Feb 5, 2025
Marcus Buckingham, head of research at the ADP Research Institute and co-author of 'Nine Lies About Work,' explores the transformative power of feedback. He emphasizes shifting focus from correcting weaknesses to amplifying strengths for team success. Buckingham discusses the pitfalls of traditional performance reviews, advocating for frequent and meaningful feedback. He also highlights the importance of direct engagement between leaders and employees to foster an environment of growth and collaboration. The conversation provides actionable strategies for more effective performance management.
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INSIGHT

Mistake-Free vs. Excellent

  • Focusing on fixing mistakes leads to fewer mistakes, not excellence.
  • To achieve excellence, focus on what's going well and amplify it.
ADVICE

Focus on Strengths, Not Weaknesses

  • Don't try to turn weaknesses into strengths; it's a waste of time.
  • Focus on leveraging existing strengths to achieve excellent performance.
ANECDOTE

Audiobook Narration Analogy

  • Marcus Buckingham gave Ashley Goodall advice on audiobook narration based on his own experience.
  • Goodall found his own method, relating it to sight-reading music, demonstrating individual learning styles.
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