Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service Why AI Will Be the Biggest Technological Revolution of Our Lifetime with Boris Valkov
Dec 18, 2024
In this discussion, Boris Valkov, co-founder and CEO of Lace, shares his journey from Bulgaria to being a key player in AI, especially his role with Meta’s PyTorch team. He details how AI is set to revolutionize service-based businesses, particularly in optimizing call centers. Boris explains practical approaches to boost booking rates without extra marketing and emphasizes the need for simplicity in tech solutions. He envisions a future where AI significantly enhances customer interactions and streamlines operational efficiency.
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Episode notes
AI Revolution
- AI is the next big technological revolution, following PCs, the internet, cloud, and mobile.
- It will be the biggest revolution in our lifetime, and it's just getting started.
Waiting for Greatness
- Tersh Blissett admired Boris Valkov's focus on perfecting Lace.ai before promoting it.
- Valkov waited until the product was 'great', demonstrating a commitment to quality.
Startup Speed
- Maintain startup speed by limiting project estimates to a few weeks.
- Break down complex projects and analyze why they take longer than a month.