Startups For the Rest of Us Episode 680 | Problems vs. Solutions, Doing What it Takes, and More Listener Questions (A Rob Solo Adventure)
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Sep 26, 2023 Explore the balance between listening to individual customer demands and the collective voice of the market. Discover how to identify genuine customer problems instead of getting sidetracked by their suggested solutions. Gain insights on efficiently navigating post-campaign challenges and the relentless dedication required for success in entrepreneurship. Understand how data-driven insights coupled with intuition can guide startup founders toward achieving true product-market fit.
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Focus on Problems, Not Solutions
- Focus on the problems customers describe, not the solutions they propose.
- Customers often lack the product vision to design effective long-term solutions.
Drip's Workflow Builder
- Rob Walling recalls how Drip received many feature requests for complex email workflows.
- Instead of implementing each request individually, they developed a visual workflow builder.
Listen to Your Customers, Not A Customer
- Don't blindly follow one loud customer's demands; listen to the collective feedback from all your customers.
- Balance customer feedback with your product vision to avoid building a generic clone.