The Official SaaStr Podcast: SaaS | Founders | Investors SaaStr 565: Classic Episode: The Importance of Company Values, a Great Hiring Process, and Ownership Culture with Gusto Co-Founder & CEO Josh Reeves
Jun 17, 2022
Josh Reeves, Co-founder and CEO of Gusto, shares his expertise on building company culture and strategic hiring. He discusses how Gusto's core values shaped its rapid growth from 350 to over 2,000 employees. Reeves emphasizes balancing experience with passion in hiring, advocating for a transparent process that aligns candidates with company culture. He also explores the role of HR in employee engagement and highlights the importance of celebrating individual journeys within the organization. It's a masterclass in scaling with purpose!
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Gusto's Origin
- Josh Reeves's co-founders' parents ran small businesses, exposing them to payroll challenges.
- Reeves's mother-in-law worked in payroll, highlighting the pervasiveness of these issues.
Maintaining Values
- Company values should remain consistent regardless of company size.
- Establish a strong core value system early on to navigate growth effectively.
Executive Churn
- There's no guarantee that early employees will stay as the company scales.
- Encourage growth and development to retain employees, but recognize the value of new perspectives.