Ops I did it again by Out of Pocket Holiday Special: 12 Tactical Healthcare Ops Tips
Dec 28, 2023
Sandy Varatharaja, Healthcare Ops expert, discusses 12 tactical healthcare ops tips, including thinking like a product person, running a drip campaign, creating offboarding docs, utilizing schedule sending, upgrading software to AI features, and prioritizing rituals and frameworks for success as an operator.
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Think Like a Product Person
- Think like a product person when in an ops role to solve bigger business problems.
- Focus on scalability, tech solutions, and user needs rather than typical ops mindset.
Run a Drip Campaign for Buy-In
- Run a drip campaign to gradually share ideas and problems with your team for better buy-in.
- Make covert problems overt early to avoid surprise resistance at big decision moments.
Give Sight Into Problems
- Give stakeholders sight into operational problems by letting them experience issues firsthand.
- Taking them on calls or site visits helps them understand and buy-in more effectively.