

ICE’s Sandra Madigan on driving servicing innovations
10 snips Mar 22, 2024
Innovations in servicing technology, lessons from 2020 driving change, debut of MSP DX for mortgage servicing transformation, balancing legacy tech with modern user experiences, empathetic innovation in loan servicing, customer feedback and collaboration
Chapters
Transcript
Episode notes
1 2 3 4 5
Introduction
00:00 • 3min
Innovative Digital Experience for Mortgage Servicing Transformation
03:26 • 2min
Evolution of Technology in the Servicing Industry
05:44 • 2min
Balancing Legacy Technology with Modern User Experiences
07:15 • 2min
Empathetic Innovation in Loan Servicing
09:07 • 18min