

How to help someone who doesn’t want your help
10 snips Apr 28, 2025
Navigating the complexities of team dynamics is key when helping those resistant to assistance. The hosts discuss strategies for rebuilding trust and strong communication, emphasizing the importance of understanding past experiences. They share insights on enhancing collaboration with managers and fostering support within teams. Listeners learn how to engage effectively, even when help is unwelcome, and the value of resilience in tackling workplace challenges. Embracing a fixer mentality can lead to transformative solutions.
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Understanding Trust Debt
- Stepping into a situation with previous trust issues means inheriting 'trust debt.'
- You must behave even better than normal to rebuild that trust from scratch.
Prioritize Manager's Needs
- Focus your efforts on the manager by understanding his performance metrics and how you can help him meet those objectives.
- Show value by delivering tangible improvements, like better communication or faster results, instead of just talking.
Reset the Partnership
- Take full responsibility for past partnership failures and frame your outreach as a reset.
- Position yourself as an extension of the manager’s team, ready to solve problems together.