Fixable cover image

Fixable

How to help someone who doesn’t want your help

Apr 28, 2025
Navigating the complexities of team dynamics is key when helping those resistant to assistance. The hosts discuss strategies for rebuilding trust and strong communication, emphasizing the importance of understanding past experiences. They share insights on enhancing collaboration with managers and fostering support within teams. Listeners learn how to engage effectively, even when help is unwelcome, and the value of resilience in tackling workplace challenges. Embracing a fixer mentality can lead to transformative solutions.
28:03

Podcast summary created with Snipd AI

Quick takeaways

  • Building trust with a skeptical team requires empathy, active listening, and patience to foster genuine relationships and support.
  • Establishing strong communication with the team and their manager can facilitate clarity on performance improvement areas and enhance collaboration.

Deep dives

Establishing Trust in New Team Dynamics

Building trust in a new team can be particularly challenging, especially when previous advisors have negatively impacted the team's perception. The caller, who has been hired as an outside advisor, faces the daunting task of overcoming the skepticism and defensiveness from the team and their manager, stemming from past experiences. To improve this situation, it's essential for the advisor to approach interactions with a mindset of empathy and patience, recognizing that trust must be actively cultivated rather than assumed. Listening to team members and being present can create opportunities for connection, facilitating a gradual rebuilding of trust.

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