Embracing Resilience: The Mindset of a Fixer

How do you build a working relationship after you’ve gotten off on the wrong foot? In this episode, Anne and Frances coach a caller who has been brought in to support a team that doesn’t want his help—and doesn’t trust his organization. Together, they brainstorm ways to reset the partnership, offer genuine support, and fix a broken system from the inside out.

For the full text transcript, visit ted.com/podcasts/fixable-transcripts

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