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Think Fast Talk Smart: Communication Techniques

64. Rethinks: Techniques for Managing Your Reputation

Aug 2, 2022
In this discussion, Allison Kluger, a Stanford GSB lecturer and former producer for hit shows like Good Morning America, shares her insights on reputation management. She emphasizes the critical role of perception and the importance of a 'trust radar'—factoring in expertise, empathy, and transparency. The conversation delves into navigating reputations in the social media age and highlights the power of authentic communication. With engaging examples, Kluger outlines how vulnerability and storytelling can forge deeper connections.
19:06

Episode guests

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Quick takeaways

  • Building the reputation you want through conscious communication techniques.
  • Emphasizing expertise, empathy, commitment, and transparency to create and preserve trust in relationships.

Deep dives

Importance of Reputation in Success

Your reputation precedes you into a room and lingers after you leave, acting as a crucial element for success. How others perceive you directly impacts your work and life accomplishments. Managing and shaping your reputation involves presenting yourself authentically and consistently, as shared in discussions about reputation management in the podcast.

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