Think Fast Talk Smart: Communication Techniques 64. Rethinks: Techniques for Managing Your Reputation
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Aug 2, 2022 In this discussion, Allison Kluger, a Stanford GSB lecturer and former producer for hit shows like Good Morning America, shares her insights on reputation management. She emphasizes the critical role of perception and the importance of a 'trust radar'—factoring in expertise, empathy, and transparency. The conversation delves into navigating reputations in the social media age and highlights the power of authentic communication. With engaging examples, Kluger outlines how vulnerability and storytelling can forge deeper connections.
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Reputation as Currency
- A good reputation acts like currency, doing the work for you before you even enter a room.
- It's the echo that precedes and follows you, influencing others' perceptions and interactions.
Mindful Reputation Building
- Cultivate awareness of how your actions and words shape your reputation.
- Strive for consistency in your behavior and values to avoid mismatches between intention and perception.
Reputation Refinement
- Seek feedback from trusted sources to understand how your reputation is perceived.
- Actively address areas needing improvement through consistent effort and mindful adjustments.
