Reset, Refocus, and Fight: Your 2025 Fraud Strategy
Jan 8, 2025
2025 kicks off with an urgent focus on fraud prevention. Highlights include the rise of social engineering scams and a worrying rebound of check fraud. The host advocates for treating fraud as a key investment rather than a mere expense. She emphasizes the importance of fraud education and shares her recent outreach efforts to local communities. With a mission to connect fraud fighters nationwide, she also presents a calendar of crucial fraud awareness events for the first quarter, setting the stage for proactive collaboration and innovation.
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Holiday Recap
Hailey Windham spent the holidays in Bryson City, North Carolina with family.
She enjoyed hiking, and a Polar Express train ride, where her daughter received the first gift from Santa.
insights INSIGHT
2024 Scam Surge
Social engineering scams like pig butchering and romance scams were highly prevalent in 2024.
Fraudsters manipulate emotions rather than just stealing identities.
insights INSIGHT
Check Fraud Crisis
Check fraud made a resurgence in 2024, despite the rise of digital payments.
Treasury checks, RDC fraud, and check washing all increased.
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The Banking on Fraudology podcast returns with a bang in 2025, as Hailey Windham delivers a solo episode packed with crucial insights for fraud fighters. After a brief holiday recap, Hailey wastes no time diving into the most significant fraud trends of 2024 that will continue to shape the industry in the coming year. From the alarming rise of social engineering scams to the unexpected resurgence of check fraud, the episode paints a vivid picture of the challenges facing financial institutions and their customers.
She doesn't just highlight problems – she offers solutions. The host presents her top fraud-fighting resolutions for 2025, challenging executives to stop treating fraud as an unavoidable expense and instead view it as a critical area for investment and innovation. She emphasizes the need for improved fraud education at all levels, from frontline employees to consumers, sharing her own recent experience speaking at a local church about fraud prevention. Hailey also advocates for embracing AI as a tool for good, implementing real-time fraud monitoring, and building empathy into fraud response protocols to encourage more victims to come forward.
One of the episode's highlights is her announcement of her personal mission to connect with fraud fighters from all 50 states, aiming to create a nationwide network of professionals sharing insights and best practices. Hailey also provides a valuable calendar of fraud awareness events for Q1 2025, offering listeners concrete opportunities to engage with customers and promote fraud prevention.
Tune in now to arm yourself with the knowledge and strategies you need to combat fraud in 2025 and beyond!
Banking on Fraudology 
