Discover why customers spend $342 billion on bottled water when a safer, cheaper alternative exists. Learn how unconventional pricing strategies drive consumer behavior, from high-priced menu items to scarcity tactics. Explore how Costco leverages strategic pricing for customer loyalty and profitability. Uncover the success of embracing a 'cheap' image in marketing, with examples from Ryanair. Delve into the psychology of random rewards and irrational pricing strategies in businesses like Pret and Fiji Water.
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Quick takeaways
Tap water in Cleveland was found to be safer than expensive Fiji water, challenging the belief in bottled water safety.
Irrational pricing strategies, like creating scarcity or extreme value offerings, can drive profits for brands.
Deep dives
False Perception of Safety in Bottled Water vs. Tap Water
The podcast reveals a startling comparison between bottled water and tap water safety. Despite the common belief that bottled water is safer, tests showed that tap water, such as in Cleveland, was actually safer than Fiji water. This challenges the misconception that bottled water is always the better choice in terms of safety.
Irrational Pricing Strategies Across Industries
The episode explores various examples of irrational pricing strategies that surprisingly work. From Fiji water's inflated pricing based on false perceptions to Serendipity 3's exorbitantly priced menu items, these companies leverage psychological biases to justify their high prices. Even brands like Supreme find success by creating scarcity in their product drops, highlighting the power of irrational pricing strategies for profitability.
Success of Extreme Value Strategies like Costco and Ryanair
The podcast delves into the success of extreme value strategies employed by brands like Costco and Ryanair. While Costco intentionally incurs losses on items like the $1.50 hot dog combo to enhance customer loyalty through reciprocity, Ryanair markets itself as a cheap airline, maintaining a low-price image despite unconventional marketing tactics. These examples showcase how irrational approaches to pricing, such as extreme value offerings, can lead to significant success in business.
Every year $342 billion is spent on bottled water. And yet, for many of those customers a safer version, that tastes the same, is 300x cheaper. Our collective thirst for bottled water is largely irrational. It doesn’t make sense. But so, it seems, are the pricing strategies of several major brands, from fashion, to food, to flights, irrational prices often trump rational approaches. Today, Melina Palmer, host of the Brainy Business, explains why irrational prices surprisingly sell.