

036. What To Do When I’m the Bottleneck with Melissa Shanahan and Ben Hudson
Sep 26, 2024
Join Ben Hudson, a Calgary lawyer specializing in various legal fields, and Melissa Shanahan, host of the Law Firm Owner podcast, as they tackle the complexities of legal workflow. They discuss how to shift from resource efficiency to flow efficiency, revealing that sometimes doing less can actually create more capacity. Ben shares insights on data-driven hiring and improving client perceptions. The duo also dives into the transformative power of the Kanban methodology and practical strategies to overcome common bottlenecks in legal practices.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 3min
Navigating Legal Efficiency
02:32 • 11min
Enhancing Workflow Visibility with Kanban
13:32 • 9min
Streamlining Legal Workflows
22:57 • 9min
Enhancing Workflow with Kanban and Quality Control Checklists
31:34 • 4min
Optimizing Legal Workflow and Capacity Management
35:29 • 20min
Strategies for Overcoming Bottlenecks in Legal Practice
55:09 • 3min