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20min chapter
036. What To Do When I’m the Bottleneck with Melissa Shanahan and Ben Hudson
The Agile Attorney Podcast
Optimizing Legal Workflow and Capacity Management
This chapter explores the integration of tools like Tetra and Kanban boards to enhance task management and team collaboration in legal practices. It emphasizes the importance of understanding workflow bottlenecks, implementing a pull system for task prioritization, and using metrics to optimize capacity and improve client satisfaction. The speakers advocate for a flexible approach in managing workload, fostering transparency in challenges, and reassessing operational efficiency to enhance overall service delivery.
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